Refund Policy
Last Updated: June 7, 2021
Please read the refund policy carefully before using Our Service.
If item is not in stock, item will be refunded.
As items created by Emerald Designs LLC are usually customized products and are free of material defect at the time of delivery, there is no return or exchange on any item(s). Please inspect your items upon delivery, if for some reason we have missed a problem, please let us know within 3 days of receipt. After 3 days, no replacements will be given. Monogram fonts and vinyl colors can vary, and we are not able to return or redo any item for mistakes with your monogram order or if you are not happy with the way that a letter or color looks. Please note that actual colors may vary slightly from images shown due to monitor and screen settings. Emerald Designs LLC is NOT responsible if you are not happy with the font, size (of clothing or decals), or color you chose. Personalized items are final sale.
Contact us if you have any questions about the Return Policy.
* By email: emeralddesignsnj@gmail.com